Strategic Enterprise Collaboration Executive

Cisco; New York (NY); On-site; USD 150,000 - 230,000; Full time

Job summary

Cisco's Global Enterprise Segment seeks a Strategic Enterprise Account Executive to help Fortune 500 customers modernize collaboration and CX, guiding them as they deploy Webex Suite, Contact Center, and AI-powered workplace solutions.

You will lead high-impact deal structures, build executive relationships, and partner with internal teams to drive growth while leveraging AI capabilities to shape customer outcomes and drive measurable value.

Qualifications

• 8+ years in enterprise technology sales closing large, complex deals.
• 5+ years selling collaboration, unified communications, contact center/CX, SaaS, cloud, or related workplace technology solutions.
• Executive presence and credibility; experience competing against or working within AWS or Microsoft is valued.
• Experience managing complex, multi-stakeholder sales cycles in large, matrixed organizations.
• Strong financial and business acumen; ability to build business cases and craft creative commercial agreements; familiarity with AI tools.
• Working knowledge of AI platform architecture, including large language models (LLMs), agentic AI, MCP and A2A.

Responsibilities

• Lead strategic deal cycles with executive relationships and cross-functional teams.
• Grow Workplace & CX portfolio across Webex Suite, Contact Center, and Devices.
• Partner with existing account teams, Solutions Engineers, and ecosystem partners to deliver outcomes.
• Develop financial business case analyses around workplace and customer experience outcomes using AI tools.
• Engage in conversations about AI architecture and Cisco's portfolio fit within the customer's AI strategy.
• Capture best practices from deals to share across teams.

Job description

Cisco's Global Enterprise Segment seeks a Strategic Enterprise Account Executive to help Fortune 500 customers modernize collaboration and CX, guiding them as they deploy Webex Suite, Contact Center, and AI-powered workplace solutions.

You will lead high-impact deal structures, build executive relationships, and partner with internal teams to drive growth while leveraging AI capabilities to shape customer outcomes and drive measurable value.