Strategic Enterprise Client Success Lead

AMC Bridge LLC

United States

On-site

USD 90,000 - 130,000

Full time

14 days+
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Benefits offered by this job

Performance bonus
Health insurance
Life and disability insurance
Paid time off

Job summary

AMC Bridge LLC seeks a Client Success Executive to build long-term strategic relationships with enterprise clients across Engineering, Manufacturing, and Construction domains. You will drive satisfaction, retention, and growth by aligning AMC Bridge capabilities with client needs and coordinating cross-functional teams.

You will collaborate with Delivery, Sales, and Engineering to understand objectives, identify opportunities, and ensure successful delivery of consulting and software development

Qualifications

  • 3–5 years in Client Success or related roles within software/tech services
  • Experience in account development, retention, and stakeholder management
  • Strong communication and relationship-building skills

Responsibilities

  • Own overall client satisfaction, retention, and account health for assigned enterprise accounts
  • Serve as primary day-to-day contact for client accounts
  • Identify and drive account expansion opportunities and collaborations across teams
  • Support forecasting, renewals, and contract expansions
  • Monitor project health and proactively manage risks and escalations

Skills

Client relationship management
Executive communication
Stakeholder management
Forecasting & renewals
Cross-functional collaboration

Education

BS/MS in Business or Engineering

Job description

AMC Bridge LLC seeks a Client Success Executive to build long-term strategic relationships with enterprise clients across Engineering, Manufacturing, and Construction domains. You will drive satisfaction, retention, and growth by aligning AMC Bridge capabilities with client needs and coordinating cross-functional teams.

You will collaborate with Delivery, Sales, and Engineering to understand objectives, identify opportunities, and ensure successful delivery of consulting and software development

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