Strategic Enterprise Client Success Lead

Simpli Inc.; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Simpli Inc. is seeking a growth-minded Enterprise Client Manager in New York to own the full client lifecycle from onboarding through long-term partnership.

You will guide brands through initial donations, design programs, and drive continued platform adoption across inventory management, charity matching, and impact reporting. You''ll serve as a trusted advisor, translating client needs into product feedback while coordinating with Impact, Operations, and Engineering to ensure flawless

Qualifications

• Experience managing enterprise or mid-market client relationships (B2B SaaS, marketplaces, or logistics preferred).
• Excellent communication and presentation skills, including to executives.
• Highly organized with strong follow-through; nothing falls through the cracks.
• Comfort with ambiguity and a bias toward action; able to build processes as you go.

Responsibilities

• Own the full client lifecycle from onboarding to long-term partnership.
• Be the strategic advisor to brands, helping design giving programs and establish donation cadences.
• Drive platform adoption by training clients on inventory management, charity matching, and impact reporting.
• Translate client needs into product feedback and operational priorities.

Skills

Relationship-building

Enterprise client management

Strong communication

Organization

Bias toward action

Job description

Simpli Inc. is seeking a growth-minded Enterprise Client Manager in New York to own the full client lifecycle from onboarding through long-term partnership.

You will guide brands through initial donations, design programs, and drive continued platform adoption across inventory management, charity matching, and impact reporting. You''ll serve as a trusted advisor, translating client needs into product feedback while coordinating with Impact, Operations, and Engineering to ensure flawless