Strategic Enterprise Client Partner - Life Sciences AI

Veeva Systems, Inc.; United States; Hybrid; USD 115,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision, and basiclife

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems, Inc. is seeking a strategic Client Partner to build executive relationships with enterprise pharmaceutical clients and act as a trusted advisor, shaping product direction and growth for Ostro, a data-driven engagement platform.

This role focuses on partnering across Product, Engineering, Creative, and Commercial teams to deliver measurable business impact while driving adoption and long-term success.

Qualifications

• 4+ years of experience in digital marketing strategy, client services, or account management within a healthcare, pharmaceutical, or life sciences agency.
• Track record of building trusted client relationships and managing complex enterprise accounts.
• Experience developing digital strategies across websites, social, display, or other omnichannel marketing programs.
• Experience supporting pharmaceutical product launches and promotional review, including Veeva Vault PromoMats.
• Strong analytical skills to translate campaign performance into strategic business recommendations.
• Experience collaborating with creative, technical, and cross-functional teams to deliver successful client programs.
• Excellent communication and presentation skills with the ability to influence stakeholders at all levels.
• Willingness to travel to client sites approximately once per quarter, or as needed
• Must have experience launching HCP and patient websites
• Must have deep pharma knowledge
• Must have worked either at an agency or in house pharma previously

Responsibilities

• Build trusted relationships with enterprise pharmaceutical clients, becoming a strategic advisor to key commercial stakeholders
• Understand each client's business objectives and develop strategies that maximize adoption, engagement, and long-term success
• Partner across Product, Engineering, Creative, and Commercial teams to deliver exceptional client experiences
• Turn campaign performance, analytics, and market insights into clear, actionable recommendations that drive business results
• Advocate for customer needs and influence the future direction of the Ostro platform
• Lead complex initiatives across multiple stakeholders while managing priorities, budgets, and timelines
• Identify opportunities to expand partnerships and help clients realize even greater value from Ostro

Skills

Digital marketing strategy

Client services

Account management

Tools

Veeva Vault PromoMats

Veeva Commercial Cloud

Job description

Veeva Systems, Inc. is seeking a strategic Client Partner to build executive relationships with enterprise pharmaceutical clients and act as a trusted advisor, shaping product direction and growth for Ostro, a data-driven engagement platform.

This role focuses on partnering across Product, Engineering, Creative, and Commercial teams to deliver measurable business impact while driving adoption and long-term success.