Strategic Enterprise Client Partner — AI, Pharma Growth
Veeva
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Benefits offered by this job
Job summary
Veeva Systems is seeking a strategic Client Partner for Ostro to build executive relationships with enterprise pharmaceutical clients and drive measurable business impact.
You will act as a trusted advisor across product, engineering, and commercial teams, shaping digital marketing strategies and advocating for customer needs while managing complex, multi-stakeholder programs.
Travel up to quarterly and deep pharma knowledge required; experience with HCP/patient websites is a must.
Qualifications
- 4+ years of experience in digital marketing strategy, client services, or account management within healthcare/pharma
- Proven ability to build trusted client relationships and manage complex enterprise accounts
- Experience developing digital strategies across websites, social, display, or other omnichannel marketing programs
- Experience supporting pharmaceutical product launches and promotional review, including Veeva Vault PromoMats
- Strong analytical skills to translate campaign performance into strategic recommendations
- Experience collaborating with creative, technical, and cross-functional teams
- Excellent communication and presentation skills with the ability to influence stakeholders
- Willingness to travel to client sites approximately once per quarter
- Must have experience launching HCP and patient websites
- Must have deep pharma knowledge
- Must have worked either at an agency or in house pharma previously
- Experience with Veeva Commercial Cloud applications
- Experience supporting multiple therapeutic areas including oncology, immunology, or rare disease
- Familiarity with MLR review processes and FDA promotional guidelines
Responsibilities
- Build trusted relationships with enterprise pharmaceutical clients, becoming a strategic advisor to key commercial stakeholders
- Understand each client's business objectives and develop strategies that maximize adoption, engagement, and long-term success
- Partner across Product, Engineering, Creative, and Commercial teams to deliver exceptional client experiences
- Turn campaign performance, analytics, and market insights into clear, actionable recommendations that drive business results
- Advocate for customer needs and influence the future direction of the Ostro platform
- Lead complex initiatives across multiple stakeholders while managing priorities, budgets, and timelines
- Identify opportunities to expand partnerships and help clients realize even greater value from Ostro
Skills
Tools
Job description
Veeva Systems is seeking a strategic Client Partner for Ostro to build executive relationships with enterprise pharmaceutical clients and drive measurable business impact.
You will act as a trusted advisor across product, engineering, and commercial teams, shaping digital marketing strategies and advocating for customer needs while managing complex, multi-stakeholder programs.
Travel up to quarterly and deep pharma knowledge required; experience with HCP/patient websites is a must.
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