Strategic Enterprise Account Manager — Remote

bluecrestinc; Hartford (CT); Remote; USD 140,000 - 210,000; Full time

Job summary

BlueCrest is seeking an experienced Enterprise Account Manager to develop long-term client partnerships and drive operational excellence. This fully remote role in the United States requires ~50% travel to customer locations and collaboration with Service Leadership, Sales, and Professional Services to deliver measurable client value.

The ideal candidate has 10+ years in enterprise account leadership, strong P&L and ROI experience, and a proven track record of managing multi-site enterprise

Qualifications

• Bachelor’s degree or equivalent in business, engineering, operations management, or related field.
• 10+ years in enterprise account management, customer success, service operations, or strategic leadership.
• Experience in print and mail industry or related service provider environments.
• Proven ability to manage large, multi-site enterprise accounts and present to C-suite.

Responsibilities

• Serve as the primary service contact for assigned strategic enterprise accounts.
• Build executive relationships with client leaders and drive business reviews.
• Develop and execute account engagement strategies with cross‑functional teams.
• Identify opportunities for added services, upgrades, and value‑added solutions.
• Maintain accountability for account profitability and financial performance.

Skills

Enterprise account management

Customer success

Service operations

P&L management

Negotiation

Data analysis

Cross-functional collaboration

Executive communication

Matrixed organization

Education

Bachelor’s degree in business, Engineering, Operations Management, or related field

Job description

BlueCrest is seeking an experienced Enterprise Account Manager to develop long-term client partnerships and drive operational excellence. This fully remote role in the United States requires ~50% travel to customer locations and collaboration with Service Leadership, Sales, and Professional Services to deliver measurable client value.

The ideal candidate has 10+ years in enterprise account leadership, strong P&L and ROI experience, and a proven track record of managing multi-site enterprise