Strategic Enterprise Account Manager | Growth & Retention

Entrata; Kansas; On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Commission

Job summary

Entrata in the United States seeks an Account Manager – Enterprise to manage and grow strategic accounts, ensuring client satisfaction and retention. You will align Entrata’s product suite with client objectives and work cross-functionally.

The role emphasizes account planning, upsell opportunities, and collaboration with Sales, Implementation, and Support. Candidates should have strong communication, analytical and problem-solving skills, and a background in SaaS enterprise sales.

Qualifications

• Demonstrated ability to manage and grow multiple client accounts effectively.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and presentation abilities, with capacity to engage both technical and non-technical audiences.
• Proficiency in managing client relationships and influencing outcomes in a cross-functional environment.
• Comprehensive understanding of technology or software sales processes, including SaaS or enterprise platforms.

Responsibilities

• Build and maintain strong, long-term relationships with key stakeholders within assigned accounts.
• Develop account plans outlining strategies for growth, retention, and upsell opportunities.
• Collaborate with internal teams, including Sales, Implementation, and Support, to deliver high-quality client experiences.
• Understand client business objectives, challenges, and operations to effectively position Entrata solutions.
• Provide consultative guidance to clients on best practices, industry trends, and product utilization.
• Identify and pursue opportunities for account expansion and revenue growth.
• Communicate product updates, new features, and relevant developments to client stakeholders.
• Analyze account data to identify trends, performance gaps, and improvement opportunities.

Skills

Account management

Analytical skills

Communication

Cross-functional collaboration

SaaS sales

Education

Bachelor’s degree in Business, Marketing, Communications, or related field

Job description

Entrata in the United States seeks an Account Manager – Enterprise to manage and grow strategic accounts, ensuring client satisfaction and retention. You will align Entrata’s product suite with client objectives and work cross-functionally.

The role emphasizes account planning, upsell opportunities, and collaboration with Sales, Implementation, and Support. Candidates should have strong communication, analytical and problem-solving skills, and a background in SaaS enterprise sales.