Strategic Enterprise Account Manager — Fintech Growth

Ramp; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

100% medical, dental & vision insurance

401k with employer match

Flexible PTO

Fertility HRA

WFH stipend

Wellness stipend

Parental Leave

Relocation support

Pet insurance

Job summary

A financial operations platform is seeking a Strategic Account Manager responsible for driving strategy and growth for 8-12 enterprise customers. This role requires building strong relationships across all levels and managing complex stakeholder dynamics. The ideal candidate has over 9 years of experience in Account Management, a strong understanding of fintech products, and a proven track record of upselling. Competitive benefits and a flexible work environment are offered.

Qualifications

• 9+ years of experience in Account Management, Customer Success, or similar revenue-focused role.
• 3+ years managing strategic Enterprise accounts with proven commercial ownership.
• Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS products.

Responsibilities

• Own a portfolio of 8–12 strategic Enterprise customers for retention and growth.
• Maintain and grow revenue by identifying upsell opportunities.
• Build and execute detailed account plans with QBRs and reviews.

Skills

Account Management

Customer Success

Fintech knowledge

B2B SaaS products

Negotiation skills

Financial value articulation

Job description

A financial operations platform is seeking a Strategic Account Manager responsible for driving strategy and growth for 8-12 enterprise customers. This role requires building strong relationships across all levels and managing complex stakeholder dynamics. The ideal candidate has over 9 years of experience in Account Management, a strong understanding of fintech products, and a proven track record of upselling. Competitive benefits and a flexible work environment are offered.