Strategic Enterprise Account Manager, Cybersecurity SaaS

CrowdStrike Inc.; Sunnyvale (CA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Compensation

Wellness program

Vacation & holidays

Parental leave

Professional development

Employee networks

Office culture

Great Place to Work

Job summary

CrowdStrike is seeking a Named Corporate Account Manager to serve as a trusted security consultant for our medium to large enterprise customers. You'll drive growth through strategic upsell and cross-sell while ensuring customer success with our endpoint security platform.

This hybrid role requires building executive relationships, identifying expansion opportunities, and partnering with renewals to maintain high customer satisfaction.

Qualifications

• 3+ years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience.
• Bachelor's degree is preferred
• Strong ability to run a discovery, manage full sales cycle, handle objections, and close deals with partners.
• Proficient understanding of sales qualification frameworks such as MEDDICC, MEDDPICC, and Sandlar
• Track record of meeting or exceeding expectations in an individually focused quota/carrying role.
• Ability to balance many daily tasks in a fast-paced environment over multiple engagements.
• Strong technical aptitude and ability to learn new concepts quickly.
• Exceptional written and verbal communication skills across email, calls and presentations.
• Comfort handling client objections and negotiations.
• Security or SaaS experience is a plus.

Responsibilities

• Serve as the primary point of contact for clients while collaborating with internal stakeholders to ensure ongoing value from prior purchases.
• Manage the contract renewal cycle from scheduling initial meetings through negotiation and signature, aiming to renew at an escalated ARR rate.
• Achieve a quota of new sales growth within the assigned customer base.
• Be a customer advocate and develop executive relationships with key customers.
• Identify whitespace and create value-based presentations for upgrades and cross-sells.
• Consult with customers to recommend additional CrowdStrike solutions to increase ingestion.
• Devise account strategies to maximize growth and coordinate high-touch service including issue escalation.
• Provide feedback to Product Management on feature requests from customers.

Skills

Full sales cycle

Executive communication

Negotiation

Quota carrying

Technical aptitude

Discovery

Education

Bachelor's degree preferred

Tools

Sales frameworks

Job description

CrowdStrike is seeking a Named Corporate Account Manager to serve as a trusted security consultant for our medium to large enterprise customers. You'll drive growth through strategic upsell and cross-sell while ensuring customer success with our endpoint security platform.

This hybrid role requires building executive relationships, identifying expansion opportunities, and partnering with renewals to maintain high customer satisfaction.