Strategic Enterprise Account Manager (AT&T)

Amplix; United States; On-site; USD 90,000 - 110,000; Full time

Job summary

Amplix is seeking an Account Manager to support existing customers, ensuring satisfaction, retention, and growth. You will collaborate across departments, manage AT&T client relationships, and drive renewals, upsells, and long-term value.

The role requires strong sales, relationship management, organizational and communication skills, plus experience with large multi-site clients. Travel up to 25% and the target salary is $90,000–$110,000 USD.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience (minimum five years).
• Proven track record of success in strategic account management or enterprise customer success roles.
• Experience supporting clients with at least 1,000 employees and complex multi-site environments.
• Experience managing AT&T Clients for minimum of 2 years. Proven ability to sell and manage AT&T wireline enterprise products.

Responsibilities

• Meeting all Customer KPIs as defined in the Commission and Goal Plan.
• Engaging regularly with assigned customers to strengthen and expand relationships within each account.
• Managing AT&T Clients. Responsible for selling and managing AT&T wireline enterprise products.
• Identify, address, and resolve customer satisfaction or expectation concerns.
• Track, manage, and renew client contracts.
• Align with customer initiatives and long-term objectives.
• Educate clients on relevant industry trends and Amplix products and services.
• Conduct daily customer interactions and ensure CRM logging.
• Achieve monthly and annual sales goals across upsells, renewals, and expansion.
• Coordinate, prepare, and deliver sales proposals and scopes of work.
• Build and maintain relationships with vendors and suppliers.

Skills

Account management

Sales

Relationship management

Communication

Education

Bachelor’s degree

Tools

CRM systems

Office tools

Job description

Amplix is seeking an Account Manager to support existing customers, ensuring satisfaction, retention, and growth. You will collaborate across departments, manage AT&T client relationships, and drive renewals, upsells, and long-term value.

The role requires strong sales, relationship management, organizational and communication skills, plus experience with large multi-site clients. Travel up to 25% and the target salary is $90,000–$110,000 USD.