Remote Strategic Account Manager

Amplix; Maine; Remote; USD 70,000 - 110,000; Full time

Job summary

Amplix is seeking an Account Manager to support existing customers, enhance satisfaction, and drive long-term retention and growth. This remote role focuses on strengthening relationships, managing renewals, and aligning with customers' objectives through proactive engagement and value delivery.

You will help upsell and cross-sell opportunities while collaborating with cross-functional teams to improve the customer experience and amplify Amplix's impact across accounts.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Proven experience in sales, account management, or customer success is required.
• Proficient in CRM systems and standard business software.

Responsibilities

• Support existing customers to ensure retention and growth.
• Engage regularly with assigned customers to strengthen relationships and manage renewals.
• Educate clients on Amplix products and services and align with their long-term objectives.
• Collaborate cross-functionally to improve the overall customer experience.

Skills

Sales experience

Relationship management

Communication skills

Organizational skills

Entrepreneurial mindset

Education

Bachelor's degree or equivalent

Tools

CRM systems

Email, presentations

Job description

Amplix is seeking an Account Manager to support existing customers, enhance satisfaction, and drive long-term retention and growth. This remote role focuses on strengthening relationships, managing renewals, and aligning with customers' objectives through proactive engagement and value delivery.

You will help upsell and cross-sell opportunities while collaborating with cross-functional teams to improve the customer experience and amplify Amplix's impact across accounts.