Strategic Enterprise Account Manager

Checkout Ltd; New York (NY); Hybrid; USD 80,000 - 130,000; Full time

Job summary

Checkout.com in New York is seeking an experienced Account Manager to own a personal merchant portfolio and drive strategic growth. You will analyze merchant needs, negotiate pricing, and deliver data-driven recommendations to boost adoption of value-added products.

As the Voice of the Merchant, you’ll collaborate with Sales, Legal, Integration, and Product teams to shape the roadmap and ensure a first-class client experience across global time zones.

Qualifications

• 2+ years in a customer-oriented role, preferably B2B.
• Proven ability to manage enterprise accounts with internal/external stakeholders.
• Target-driven with experience meeting sales targets and KPIs.
• Curiosity about the payments industry and growth strategies.
• Independent worker who can manage a large revenue budget across time zones.
• Exceptional communication and project management skills.
• Ability to work in a fast-paced, entrepreneurial environment.
• Fluent in English.

Responsibilities

• Account Management: Manage a personal book of business and act as primary day-to-day contact.
• Commercial Growth: Identify merchant needs, lead pricing negotiations, and up-sell/cross-sell.
• Data-Driven Consulting: Provide insights using internal data visualization tools.
• Strategic Collaboration: Coordinate processes and work with Sales, Legal, Integration, Product teams.
• Customer Advocacy: Represent the Voice of the Merchant and influence roadmap.
• Ambassadorship: Support QBRs, road mapping, and business reviews for Tier 1 accounts.

Skills

Account management

Stakeholder relationships

Commercial acumen

Growth mindset

Data-driven decisions

English fluency

Communication skills

Cross-functional collaboration

Job description

Checkout.com in New York is seeking an experienced Account Manager to own a personal merchant portfolio and drive strategic growth. You will analyze merchant needs, negotiate pricing, and deliver data-driven recommendations to boost adoption of value-added products.

As the Voice of the Merchant, you’ll collaborate with Sales, Legal, Integration, and Product teams to shape the roadmap and ensure a first-class client experience across global time zones.