Senior Merchant Growth & Strategy Manager

PayPal; San Jose (CA); Hybrid; USD 127,000 - 189,000; Full time

Job summary

PayPal seeks an experienced Account Executive to lead strategic merchant relationships in a hybrid, US-based role. You will drive account plans, manage complex negotiations, and expand PayPal’s merchant base while aligning with product and operations teams to deliver superior experiences.

The role requires a track record of managing high-value accounts, strong payments industry knowledge, and the ability to collaborate across functions to maximize revenue and retention.

Qualifications

• 10+ years of experience in account management, client success, or sales.
• Deep knowledge of e-commerce and payments industries.
• Proven ability to manage high-value accounts and hit sales quotas.
• Excellent communication and negotiation skills.

Responsibilities

• Develop and execute merchant strategies to drive value for PayPal and merchants.
• Lead cross-functional teams to deliver on account plans and milestones.
• Forecast revenue and manage pipelines with accuracy using CRM tools.
• Cultivate senior-level merchant relationships and strategic partnerships.

Skills

Account management

Sales leadership

Stakeholder management

Negotiation

Education

Bachelor’s degree

Tools

Salesforce

Job description

PayPal seeks an experienced Account Executive to lead strategic merchant relationships in a hybrid, US-based role. You will drive account plans, manage complex negotiations, and expand PayPal’s merchant base while aligning with product and operations teams to deliver superior experiences.

The role requires a track record of managing high-value accounts, strong payments industry knowledge, and the ability to collaborate across functions to maximize revenue and retention.