Strategic Enterprise Account Manager

Comcast; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus eligibility

Benefits package

Job summary

Comcast is seeking a strategic account manager to lead a portfolio of mid-market customers. You will develop account strategies, drive incremental revenue, and maintain strong customer relationships across senior levels.

Responsibilities include renewing contracts, delivering tailored solutions for Business Class services, and coordinating with sales, finance, and operations to optimize retention and growth opportunities. Strong communication and negotiation skills are essential.

Qualifications

• Experience managing mid-market accounts and growing revenue.
• Strong relationship-building and strategic planning skills.
• Comfort with negotiating contracts and renewals across multiple stakeholders.

Responsibilities

• Meet or exceed monthly sales quota through incremental opportunities.
• Renew contracts to protect and grow existing revenue.
• Maintain regular account contact to align Comcast Business Services with accounts.
• Propose solutions for Advanced Voice, Metro Ethernet or other Business Class products.
• Serve as primary escalation point for customer issues and satisfaction.

Skills

Account Management

Customer Relationships

Account Strategies

CRM

Education

Bachelor's Degree

Job description

Comcast is seeking a strategic account manager to lead a portfolio of mid-market customers. You will develop account strategies, drive incremental revenue, and maintain strong customer relationships across senior levels.

Responsibilities include renewing contracts, delivering tailored solutions for Business Class services, and coordinating with sales, finance, and operations to optimize retention and growth opportunities. Strong communication and negotiation skills are essential.