Strategic Enterprise Account Manager (Mid‑Market)

Comcast; Silver Spring (MD); On-site; USD 68,000 - 111,000; Full time

Job summary

Comcast in Maryland is seeking a strategic account manager to lead a portfolio of mid-market customers, driving annual revenue and retention while coordinating cross-functional teams.

You will manage contracts, identify incremental opportunities, and position Comcast Business Class solutions at multiple organizational levels. This role emphasizes customer satisfaction and revenue growth.

Qualifications

• Bachelor's degree required or equivalent combination of coursework and experience.
• 5–7 years of relevant work experience in enterprise or mid-market sales.
• Experience managing strategic accounts and driving revenue from existing portfolios.

Responsibilities

• Meet or exceed monthly sales quota through identification and closing of opportunities.
• Renew contracts to protect and grow existing revenue streams.
• Maintain regular account contact to align Comcast Business Services with accounts.
• Propose solutions for Advanced Voice, Metro Ethernet, and other Business Class products.
• Maintain customer satisfaction and serve as the primary escalation point.
• Develop account plans and opportunities to optimize sales and retention.

Skills

Account Management

Sales

Prospecting

Customer Service

Education

Bachelor's Degree

Job description

Comcast in Maryland is seeking a strategic account manager to lead a portfolio of mid-market customers, driving annual revenue and retention while coordinating cross-functional teams.

You will manage contracts, identify incremental opportunities, and position Comcast Business Class solutions at multiple organizational levels. This role emphasizes customer satisfaction and revenue growth.