Strategic Enterprise Account Manager

Comcast; Frederick (MD); On-site; USD 68,000 - 111,000; Full time

Benefits offered by this job

Benefits

Job summary

Comcast is seeking a strategic account manager to lead an assigned portfolio of mid-market customers. You will develop and execute account strategies, identify incremental revenue opportunities, and drive retention of embedded services to achieve annual revenue targets.

You will renew contracts, maintain regular contact, and coordinate with Sales, Finance and Operations to optimize opportunities across Enterprise and mid-market segments. Strong relationship management is essential.

Qualifications

• Experience in strategic account management for mid-market customers.
• Ability to identify incremental revenue opportunities and manage retention of existing services.
• Strong relationship management and customer satisfaction focus.

Responsibilities

• Meet or exceed monthly sales quota through identification and closing of incremental opportunities.
• Renew customer contracts to protect and grow existing revenue streams.
• Maintain regular account contact to ensure alignment of Comcast Business Services with assigned accounts.
• Propose solutions for Advanced Voice, Metro Ethernet or other Business Class products as needed.
• Maintain customer satisfaction and serve as the primary escalation point for issues.
• Manage sales and service delivery to local and regional accounts in Enterprise and mid-market segments.
• Collaborate with Sales, Finance and Operations to develop account management plans and strategy.

Skills

Account Management

Sales

Prospecting

Customer Service

Education

Bachelor's Degree

Job description

Comcast is seeking a strategic account manager to lead an assigned portfolio of mid-market customers. You will develop and execute account strategies, identify incremental revenue opportunities, and drive retention of embedded services to achieve annual revenue targets.

You will renew contracts, maintain regular contact, and coordinate with Sales, Finance and Operations to optimize opportunities across Enterprise and mid-market segments. Strong relationship management is essential.