Senior Mid‑Market Account Manager — Growth & Strategy

Ramp; United States; Remote; USD 154,000 - 215,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment ordering

Health and wellness stipend

Relocation assistance

Weekly coffee stipend

Job summary

Ramp is seeking an Account Manager to drive retention and expansion across 150+ high-value mid-market customers. You will cultivate relationships with C‑level executives and lead Executive Business Reviews to identify growth opportunities.

You’ll partner with product, support, and marketing to align with Ramp’s roadmap and customer needs. In this role you will own relationships, drive adoption, and help launches across top accounts, while maintaining operational excellence within the sales team.

Qualifications

• Minimum 4 years of new business sales or account management experience in a B2B organization.
• Ability to anticipate customer needs to identify growth opportunities across various types of accounts.
• Excellent verbal and written communication skills and strong interpersonal abilities.
• Strong organizational, project, and time management skills.
• Familiarity with basic sales tools and common metrics.
• High adaptability and understanding of startup evolution.

Responsibilities

• Build and nurture relationships across 150+ high-value mid-market customers and report health within accounts.
• Develop deep, multi-threaded relationships with decision makers at customers.
• Drive spend by owning retention, adoption, expansion, and growth within products.
• Lead Executive Business Reviews to identify growth opportunities and align with product roadmaps.
• Execute successful launches of the Ramp platform with cross-functional teams.
• Collaborate with product, support, and marketing to inform Ramp’s roadmap and communications.

Skills

Account management

New business sales

Relationship building

Communication

Time management

Organizational skills

Startup adaptability

Education

Bachelor’s degree

Tools

Salesforce

Outreach

Job description

Ramp is seeking an Account Manager to drive retention and expansion across 150+ high-value mid-market customers. You will cultivate relationships with C‑level executives and lead Executive Business Reviews to identify growth opportunities.

You’ll partner with product, support, and marketing to align with Ramp’s roadmap and customer needs. In this role you will own relationships, drive adoption, and help launches across top accounts, while maintaining operational excellence within the sales team.