Strategic Growth Account Manager

Ramp; Miami (FL); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Flexible PTO

Home-office gear

Wellness stipend

Travel budget

Coffee stipend

Job summary

Ramp is seeking a Commercial Account Manager to own post-implementation relationships across a portfolio of 150–200 commercial customers, driving product adoption, spend activation, and long-term growth. You’ll build deep relationships with decision makers, lead Executive Business Reviews, and collaborate with product, support, and marketing to shape Ramp’s roadmap and communication strategy.

This role requires at least 3 years in B2B sales or account management, excellent communication, and the

Qualifications

• Minimum 3 years of new business sales or account management experience in a B2B organization.
• Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts.
• Excellent verbal and written communication skills, as well as interpersonal skills.
• Organizational, project management, and time management skills.
• Familiarity with basic sales tools and common metrics.
• High adaptability and understanding of change within the evolution of a startup.

Responsibilities

• Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts.
• Develop deep, multi-threaded relationships with decision makers at your customers.
• Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts.
• Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases.
• Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams.
• Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle

Skills

New business sales

Account management

Relationship building

Communication

Org & PM

Sales tools & metrics

Education

Bachelor’s degree

Tools

Salesforce

Outreach

CRM tools

Job description

Ramp is seeking a Commercial Account Manager to own post-implementation relationships across a portfolio of 150–200 commercial customers, driving product adoption, spend activation, and long-term growth. You’ll build deep relationships with decision makers, lead Executive Business Reviews, and collaborate with product, support, and marketing to shape Ramp’s roadmap and communication strategy.

This role requires at least 3 years in B2B sales or account management, excellent communication, and the