Strategic Enterprise Account Leader

Tech Sales Jobs; New York (NY); On-site; USD 140,000 - 220,000; Full time

Benefits offered by this job

Benefits & Bonuses

Equity

Comprehensive health plans

Job summary

Atlassian is seeking a senior enterprise account leader to accelerate revenue across the portfolio and manage multi-million dollar cycles with top-tier executives. You will drive strategic planning, expand executive relationships, and guide customers through cloud migrations and platform adoption.

The role emphasizes long-term retention, cross-functional alignment, and rigorous forecast discipline, with compensation including benefits, bonuses, commissions, and equity.

Qualifications

• 7+ years of experience in enterprise account management, quota-carrying SaaS sales, or customer success managing large enterprise customers.
• 4+ years of experience selling and expanding Enterprise SaaS/Cloud solutions across a global account footprint.
• Proven track record of meeting or exceeding net retention, renewal, and expansion targets.
• Experience managing multi-million dollar annual contract values (ACVs) and complex negotiations.
• Experience leading end-to-end sales and expansion cycles independently.
• Familiarity with ITSM, DevOps, Work Management, or Strategic Portfolio Management.
• Experience guiding enterprise customers through Cloud transformation journeys and adoption of new platform capabilities.
• Experience working with Channel Partners and GSIs to co-deliver customer value.
• Fluency using Salesforce and Tableau to inspect pipeline and project account growth trajectories.
• Strong executive presence and the ability to establish trust with VP/C-level stakeholders globally.

Responsibilities

• Accelerate revenue growth and expansion across Atlassian's product portfolio and Solution Collections, from technical admins up to VP and C-level stakeholders.
• Lead strategic account planning, whitespace mapping, and growth strategies across your assigned book of business.
• Develop and expand Senior and Executive relationships over video and in-person.
• Manage high-value, complex renewals and commercial expansions to secure long-term customer commitment and mitigate churn risk.
• Lead growth opportunities and multi-million dollar sales cycles end-to-end.
• Drive platform consolidation, Data Center (on-prem)-to-Cloud migrations, and adoption of AI-powered capabilities (Rovo).
• Conduct proactive executive value reviews to demonstrate ongoing ROI and align Atlassian solutions to customer strategic priorities.
• Maintain forecast accuracy and pipeline discipline for your owned book of business.
• Identify portfolio risks early and execute mitigation plans before they impact customer satisfaction or retention.
• Lead and support cross-functional alignment with Solution Engineering, Advisory Services, Support, and Product teams to support customer growth.

Skills

Enterprise account management

SaaS sales

Customer success

Forecasting & pipeline

Executive stakeholder engagement

Tools

Salesforce

Tableau

Job description

Atlassian is seeking a senior enterprise account leader to accelerate revenue across the portfolio and manage multi-million dollar cycles with top-tier executives. You will drive strategic planning, expand executive relationships, and guide customers through cloud migrations and platform adoption.

The role emphasizes long-term retention, cross-functional alignment, and rigorous forecast discipline, with compensation including benefits, bonuses, commissions, and equity.