Strategic Enterprise Account Lead

Wolters Kluwer; Jackson (MS); On-site; USD 90,000 - 157,000; Full time

Benefits offered by this job

Commission eligibility

Job summary

Wolters Kluwer ELM Solutions in the United States (Jackson, MS) seeks an Account Manager to protect and grow a portfolio. You will own renewal strategy, expansion opportunities, pricing, contracting, and revenue forecasting, while collaborating with Customer Success, Product, Finance, and Legal to deliver a coordinated strategy to the customer.

The role requires executive presence, sound commercial judgment, and the ability to navigate complex enterprise relationships, including cross-functional

Qualifications

• 7+ years of progressive experience in Account Management, Sales, Customer Success, Enterprise Software, or a related customer-facing discipline.
• 5+ years managing strategic, complex, or enterprise customer relationships.
• Proven ability to retain and grow complex enterprise customer relationships.
• Experience forecasting recurring revenue and managing renewal and expansion pipeline.
• Strong negotiation, executive communication, presentation, and relationship-management skills.

Responsibilities

• Develop and execute commercial account plans for assigned customers.
• Own renewal timeline, commercial strategy, forecast, negotiation, contract execution, and close.
• Coordinate internal approvals for pricing, concessions, contract terms, and deal structure.
• Lead expansion pipeline, opportunity strategy, commercial execution, and close within accounts.
• Partner with Customer Success to align commercial and value realization priorities.
• Establish clear ownership across internal teams and maintain a coordinated customer message.

Skills

Strategic account management

Negotiation

Executive communication

Relationship management

Forecasting revenue

Tools

CRM systems

Job description

Wolters Kluwer ELM Solutions in the United States (Jackson, MS) seeks an Account Manager to protect and grow a portfolio. You will own renewal strategy, expansion opportunities, pricing, contracting, and revenue forecasting, while collaborating with Customer Success, Product, Finance, and Legal to deliver a coordinated strategy to the customer.

The role requires executive presence, sound commercial judgment, and the ability to navigate complex enterprise relationships, including cross-functional