Senior Enterprise Account Leader - Renewals & Growth

Wolters Kluwer; Austin (TX); On-site; USD 90,000 - 157,000; Full time

Benefits offered by this job

Commission

Job summary

Wolters Kluwer ELM Solutions in the United States is seeking an Account Manager to protect and grow the commercial relationship across an assigned WK ELM customer portfolio. You will own renewal and expansion strategy, pricing, contracting, and revenue forecasting, partnering with Customer Success and other teams to deliver value.

This senior individual-contributor role requires executive presence, disciplined account leadership, and the ability to navigate complex enterprise relationships to

Qualifications

• 7+ years of progressive experience in Account Management, Sales, Customer Success, Enterprise Software, or a related customer-facing discipline.
• 5+ years managing strategic, complex, or enterprise customer relationships.
• Demonstrated experience owning renewals, expansion opportunities, pricing, and commercial negotiations.
• Experience forecasting recurring revenue and managing renewal and expansion pipeline.
• Demonstrated ability to engage credibly with senior executives, economic buyers, and functional leaders.
• Experience leading cross-functional teams in a SaaS or enterprise software environment.
• Experience building business cases and value propositions for enterprise software investments.

Responsibilities

• Develop and execute commercial account plans for assigned customers.
• Own the renewal timeline, commercial strategy, forecast, negotiation, contract execution, and close.
• Lead expansion pipeline, opportunity strategy, commercial execution, and close within assigned accounts.
• Build credible relationships with General Counsel, Legal Operations leaders, and economic buyers.
• Partner with Customer Success to align the commercial account plan with customer success priorities.
• Maintain accurate expansion pipeline, close plans, and revenue forecasts.

Skills

Strategic account management

Negotiation

Executive communication

CRM systems

Tools

CRM systems

Job description

Wolters Kluwer ELM Solutions in the United States is seeking an Account Manager to protect and grow the commercial relationship across an assigned WK ELM customer portfolio. You will own renewal and expansion strategy, pricing, contracting, and revenue forecasting, partnering with Customer Success and other teams to deliver value.

This senior individual-contributor role requires executive presence, disciplined account leadership, and the ability to navigate complex enterprise relationships to