Senior Enterprise Account Leader: Renewals & Growth

Wolters Kluwer; Lansing (MI); On-site; USD 90,000 - 157,000; Full time

Benefits offered by this job

Commission eligibility

Job summary

Wolters Kluwer ELM Solutions is seeking a Senior Account Manager to protect and grow a portfolio of WK ELM customers. You will own renewal and expansion strategy, pricing, contracting, revenue forecasting, and the commercial account plan, while serving as a strategic advisor to General Counsel, Legal Operations, Finance, Procurement, and Technology stakeholders.

This senior individual-contributor role requires executive presence and disciplined account leadership.

Qualifications

• 7+ years in Account Management or related field.
• 5+ years managing strategic, complex enterprise relationships.
• Experience owning renewals, expansion opportunities, pricing, and negotiations.
• Ability to engage credibly with senior executives and economic buyers.
• Experience in SaaS or enterprise software environments.

Responsibilities

• Develop and execute commercial account plans for assigned customers.
• Own renewal timeline, strategy, forecast, negotiations, and close.
• Lead expansion and cross-sell across Passport, TyMetrix 360°, LegalVIEW BillAnalyzer, and related offerings.
• Partner with Customer Success, Solution Consulting, Product, Finance, and Legal to present a coordinated WK ELM strategy.
• Maintain accurate forecasts and mutual action plans, with clear owners and dates.
• Build credible relationships with General Counsel and senior stakeholders.

Skills

Executive presence

Negotiation

Communication with executives

Relationship management

Cross-functional collaboration

CRM familiarity

Tools

CRM systems

Job description

Wolters Kluwer ELM Solutions is seeking a Senior Account Manager to protect and grow a portfolio of WK ELM customers. You will own renewal and expansion strategy, pricing, contracting, revenue forecasting, and the commercial account plan, while serving as a strategic advisor to General Counsel, Legal Operations, Finance, Procurement, and Technology stakeholders.

This senior individual-contributor role requires executive presence and disciplined account leadership.