Senior Strategic Enterprise Account Lead

Wolters Kluwer; Atlanta (GA); On-site; USD 90,000 - 157,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

401(k) Plan

Paid Parental Leave

Tuition Assistance

Job summary

Wolters Kluwer ELM Solutions in the United States is seeking an Account Manager to protect and grow a portfolio of WK ELM customers. You will own renewal and expansion strategy, pricing, contracting, and revenue forecasting, partnering with Customer Success and cross-functional teams to deliver value.

The role requires executive presence, sound commercial judgment, and the ability to navigate complex enterprise relationships, with a focus on risk and opportunity mitigation and strategic account

Qualifications

• 7+ years of progressive experience in Account Management, Sales, Customer Success, Enterprise Software, or a related customer-facing discipline.
• Proven ability to retain and grow complex enterprise customer relationships.
• Experience owning renewals, expansion opportunities, pricing, and commercial negotiations.
• Strong negotiation, executive communication, and relationship-management skills.

Responsibilities

• Develop and execute commercial account plans for assigned customers.
• Own renewal timeline, commercial strategy, forecast, negotiation, and contract execution.
• Lead expansion and cross-sell opportunities across Passport, TyMetrix 360°, and LegalVIEW BillAnalyzer.
• Partner with Customer Success, Legal, Finance, Procurement, and Technology stakeholders on renewal and growth.

Skills

Account Management

Sales

Customer Success

Enterprise Software

Negotiation

Relationship Management

CRM Systems

Tools

CRM systems

Job description

Wolters Kluwer ELM Solutions in the United States is seeking an Account Manager to protect and grow a portfolio of WK ELM customers. You will own renewal and expansion strategy, pricing, contracting, and revenue forecasting, partnering with Customer Success and cross-functional teams to deliver value.

The role requires executive presence, sound commercial judgment, and the ability to navigate complex enterprise relationships, with a focus on risk and opportunity mitigation and strategic account