Strategic Enterprise Account Executive

PagerDuty, Inc.; San Francisco (CA); Hybrid; USD 131,000 - 171,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Employee equity

ESPP

Job summary

PagerDuty seeks an Account Executive to drive growth within an established enterprise portfolio. You will lead multi-product sales motions, engage C-level executives, and craft strategic plans to expand within key accounts.

The role emphasizes MEDDPICC and consultative selling to deliver measurable business impact. You will partner with Solution Consultants, forecast rigorously in Salesforce, and work across Customer Success and Product teams to ensure retention and expansion.

Qualifications

• 8+ years of experience in B2B sales, account management, or expansion roles within SaaS or cloud software.
• Proven success managing a quota in complex, long-cycle enterprise sales.
• Demonstrated experience selling to and influencing C-level executives.

Responsibilities

• Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
• Build and maintain trusted executive relationships through regular in-person engagement and consultative selling.
• Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
• Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
• Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
• Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
• Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.

Skills

Executive engagement

Consultative selling

Complex deal cycles

Forecasting

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Job description

PagerDuty seeks an Account Executive to drive growth within an established enterprise portfolio. You will lead multi-product sales motions, engage C-level executives, and craft strategic plans to expand within key accounts.

The role emphasizes MEDDPICC and consultative selling to deliver measurable business impact. You will partner with Solution Consultants, forecast rigorously in Salesforce, and work across Customer Success and Product teams to ensure retention and expansion.