Strategic Employee Benefits Account Manager

The Standard; New York (NY); On-site; USD 76,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with matching contributions

Bonus incentive program

Job summary

The Standard is seeking an experienced Account Manager to serve as the primary liaison for key policyholders and producers across renewal cycles. You will build strong relationships, coordinate with home office teams, and drive tailored renewal actions to optimize profitability and retention.

You will lead pre-renewal activities, negotiate terms, identify growth opportunities, and collaborate with sales and underwriting to expand coverage options for large accounts within your territory.

Qualifications

• Bachelor's degree required.
• 5+ years of group insurance account management experience in the 2500+ lives space.
• Life and Disability insurance license for all states within the office’s assigned territory.

Responsibilities

• Develop and manage primary relationships with key policyholders and producers through frequent on-site visits, professional negotiation, responsive communication, problem resolution and meeting customer expectations.
• Work with clients to understand their concerns and needs and act as liaison between home office departments and the customers to initiate plan improvements and resolve administrative inconsistencies.
• Prior to each renewal, organize a face-to-face visit with key identified clients to present an analysis of claims experience and/or review the adequacy of the contract to recommend coverage or contractual changes to appropriately affect their experience and/or rates.
• When changes are requested, manage the amendment process for assigned accounts.
• In partnership with the assigned sales rep and underwriter, monitor renewal activity and prepare to present renewals with a customized strategy to retain the account.

Education

Bachelor's Degree

Job description

The Standard is seeking an experienced Account Manager to serve as the primary liaison for key policyholders and producers across renewal cycles. You will build strong relationships, coordinate with home office teams, and drive tailored renewal actions to optimize profitability and retention.

You will lead pre-renewal activities, negotiate terms, identify growth opportunities, and collaborate with sales and underwriting to expand coverage options for large accounts within your territory.