Strategic EAP Communications & Training Lead

CVS Health; Arizona; Hybrid; USD 54,000 - 159,000; Full time

Job summary

CVS Health in the United States seeks a Communications Account Manager dedicated to a national plan sponsor to promote the Employee Assistance Program and wellbeing initiatives. You will serve as the primary point of contact for communications planning, training coordination, and program promotion.

The role focuses on engagement with Customer's workforce, tailoring communications to branding and preferences, coordinating training and events, and supporting awareness and utilization of the

Qualifications

• Master's degree in a clinical field or equivalent work experience.
• Clinical license current and maintained (LPC, LCSW, CMHC, LMFT, etc.).
• 5+ years clinical experience.
• 3+ years presentation experience (virtual).
• 3-5 years writing and clinical content development.
• WebEx Training and/or Events administration skills.
• Excellent Word and PowerPoint skills.

Responsibilities

• Coordinate communication and engagement initiatives related to the Employee Assistance Program.
• Support development and customization of program communications, promotional materials, awareness campaigns, and engagement resources tailored to Customer's branding, style, and communication preferences.
• Assist with training consultation and coordinating scheduling, registration management, webinar support, and training-related communications.
• Coordinate development and revision of training materials and communication content.
• Provide consultation regarding program awareness, utilization, and engagement strategies.
• Collaborate with Customer's benefits, communications, and other designated teams to support communication planning and outreach initiatives.
• Serve as a centralized point of contact for training and communication-related requests and project coordination.

Skills

Clinical communication

Presentation experience

Content development

WebEx training

Word & PowerPoint

Education

Master's degree in clinical field

Clinical license current (LPC, LCSW, CMHC, LMFT, etc.)

Tools

WebEx

Word

PowerPoint

Job description

CVS Health in the United States seeks a Communications Account Manager dedicated to a national plan sponsor to promote the Employee Assistance Program and wellbeing initiatives. You will serve as the primary point of contact for communications planning, training coordination, and program promotion.

The role focuses on engagement with Customer's workforce, tailoring communications to branding and preferences, coordinating training and events, and supporting awareness and utilization of the