Strategic Drayage & Intermodal Account Manager

RXO, Inc.; Northbrook (IL); Vor Ort; USD 45.000 - 50.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Bonus and commission potential

401(k) retirement plan with company匹配

Zusammenfassung

RXO, Inc. is hiring a Key Account Manager (Drayage) in the United States. You will serve as the primary contact for top intermodal and drayage clients, ensuring seamless execution across complex supply chains and providing strategic relationship development to expand accounts.

The role requires 1+ year of experience, with preferred 5+ years in logistics and strong knowledge of port/rail networks. Competitive pay and potential bonus or commission are offered.

Qualifikationen

• Bachelor’s degree or equivalent related work or military experience.
• 1+ year of professional experience.
• 5+ years of experience in a transportation or logistics environment, preferably with intermodal and drayage exposure.
• Strong understanding of port operations, rail networks, and containerized freight movement.
• Excellent verbal and written communication skills.

Aufgaben

• Serve as an advocate and liaison for RXO’s top intermodal and drayage clients, ensuring consistent communication, visibility, and overall customer satisfaction
• Expand existing customer accounts through strategic relationship development and mode-specific solutions
• Collaborate with operations, procurement, and carrier partners to secure competitive terms, including rate negotiations, capacity alignment, and specialized equipment needs (containers, chassis, rail, etc.)
• Maintain a strong understanding of intermodal and drayage networks, including port operations, rail providers, and inland distribution, to proactively meet client needs
• Manage shipments cradle-to-grave, ensuring execution, milestone tracking, and issue resolution across port, rail, and final-mile delivery
• Ensure the integrity of each shipment and the RXO brand by following standard processes and best practices
• Update internal systems and tracking tools throughout the day to maintain accurate reporting, visibility, and performance metrics
• Monitor billing accuracy, accessorials, and cost controls to ensure efficient and mutually beneficial operations

Kenntnisse

Communication skills

Relationship development

Negotiation

Ausbildung

Bachelor’s degree or equivalent

Jobbeschreibung

RXO, Inc. is hiring a Key Account Manager (Drayage) in the United States. You will serve as the primary contact for top intermodal and drayage clients, ensuring seamless execution across complex supply chains and providing strategic relationship development to expand accounts.

The role requires 1+ year of experience, with preferred 5+ years in logistics and strong knowledge of port/rail networks. Competitive pay and potential bonus or commission are offered.