Strategic Diagnostic Key Account Manager

Abbott; New Orleans (LA); On-site; USD 90,000 - 130,000; Full time

Job summary

Abbott is seeking a highly motivated Key Account Manager to drive growth in South Louisiana. You will manage strategic accounts, build strong relationships with hospitals and labs, and deliver diagnostic solutions across ID NOW and related platforms.

You will use consultative selling to influence decisions, partner with distributors, and lead contract negotiations while maintaining deep product and market knowledge. Travel expectations apply to cover the territory.

Qualifications

• Bachelor-level degree required.
• Minimum 4 years proven success in medical sales, ideally within the diagnostics space.
• Experience working with distribution partners.
• Willingness to travel within the assigned territory (4 days/week, up to ~35% overnight travel).

Responsibilities

• Serve as a trusted advisor to existing customers by building relationships, understanding stakeholder priorities, delivering proactive solutions that drive satisfaction, loyalty, and retention.
• Develop and execute strategic account plans to protect and grow the customer base, drive value expansion, profitability, and annual growth.
• Partner with customers to identify operational improvements, optimize reagent utilization, expand product adoption, and anticipate future needs.
• Manage the sales process and account strategy through SFDC, Power BI, Microsoft tools, sales metrics, forecasting, and analytics.
• Lead contract negotiations, pricing strategies, proposals, bid preparations, customer implementations, and renewal planning.
• Maintain strong product, market, and competitive knowledge to influence purchasing decisions.
• Collaborate with cross-functional teams to deliver a seamless customer experience and support business objectives.
• Manage and develop third-party distributor relationships while ensuring FDA compliance and company policies.

Skills

Account Management

Medical Sales

Diagnostics

Travel readiness

Education

Bachelor's degree

Bachelor's degree in business/healthcare/life science

Job description

Abbott is seeking a highly motivated Key Account Manager to drive growth in South Louisiana. You will manage strategic accounts, build strong relationships with hospitals and labs, and deliver diagnostic solutions across ID NOW and related platforms.

You will use consultative selling to influence decisions, partner with distributors, and lead contract negotiations while maintaining deep product and market knowledge. Travel expectations apply to cover the territory.