Key Account Manager, Infectious Disease Diagnostics(Remote)

Abbott; Chicago (IL); Remote; USD 68,000 - 136,000; Full time

Benefits offered by this job

Free medical coverage

Tuition reimbursement

Retirement plan with employer match

FreeU education benefit

Job summary

Abbott is seeking a highly motivated Key Account Manager for the Greater Chicagoland area, focusing on rapid diagnostics. You will build trusted advisor relationships, drive revenue, and expand market share across ID NOW, BinaxNOW, and other products.

Expect significant travel (about 50%). You will collaborate with cross-functional teams to optimize deployments, negotiate contracts, and ensure customer success in hospital networks and labs.

Qualifications

• Bachelor’s degree required.
• Minimum 4 years proven success in medical sales, ideally within diagnostics.
• Experience working with distribution partners.
• Willingness to travel within the assigned territory (4 days/week, up to ~35% overnight travel).

Responsibilities

• Serve as a trusted advisor to existing customers by building strong relationships, understanding stakeholder priorities, conducting business reviews, and delivering proactive solutions that drive customer satisfaction, loyalty, and retention.
• Develop and execute strategic account plans to protect and grow the customer base, drive value expansion, increase profitability, and achieve annual growth objectives.
• Partner with customers to identify operational improvements, optimize reagent utilization, expand product adoption, and anticipate future needs based on market, regulatory, and industry trends.
• Manage the sales process and account strategy through effective use of SFDC, Power BI, Microsoft tools, sales metrics, forecasting, and analytics to support decision-making and sustain long-term growth.
• Lead contract negotiations, pricing strategies, proposals, bid preparations, customer implementation activities, and renewal planning to maximize account value and mitigate competitive threats.
• Maintain strong product, market, and competitive knowledge while leveraging insights to influence purchasing decisions and position Abbott solutions effectively.
• Collaborate with Sales Development Managers, Health System Executives, Distribution Field Managers, Regional Business Analysts, distribution partners, and cross-functional teams to deliver a seamless customer experience, resolve challenges, and support business objectives.
• Manage and develop third-party distributor relationships through training, sales support, technical expertise, performance management, and ongoing communication, while ensuring compliance with FDA regulations, company policies, and professional standards.

Job description

Abbott is seeking a highly motivated Key Account Manager for the Greater Chicagoland area, focusing on rapid diagnostics. You will build trusted advisor relationships, drive revenue, and expand market share across ID NOW, BinaxNOW, and other products.

Expect significant travel (about 50%). You will collaborate with cross-functional teams to optimize deployments, negotiate contracts, and ensure customer success in hospital networks and labs.