Strategic Deal Desk Analyst

Webhosting; Lehi (UT); On-site; USD 85,000 - 120,000; Full time

Job summary

DigiCert is seeking an analytical and collaborative Business Desk partner to drive Deal Desk and Order-to-Cash operations for the Americas (AMS) region. You will work hand-in-hand with Sales to structure and close high-quality deals, while serving as a key advisor to regional Sales Leadership.

By providing the operational insights and best practices needed to accelerate commercial discussions, you will play a vital role in driving our business growth.

Qualifications

• Bachelor’s degree with 3+ years of experience in Sales Operations, Corporate Finance, Contract Management, or Project Management.
• Strong business judgment with the ability to evaluate how commercial contract terms impact company revenue, profitability, and risk.
• An analytical and adaptable thinker who thrives in the grey area-capable of navigating ambiguity, reconciling conflicting requirements, and designing creative solutions where no clear playbook exists.
• Exceptional written and verbal communication skills, with the confidence and professional presence to engage and align with senior leadership.
• Demonstrated ability to organize, document, and drive adoption of streamlined workflows that improve productivity across diverse teams.
• Highly organized and self-motivated, with the resilience to prioritize effectively, maintain poise, and drive momentum under tight deadlines during high-volume peak periods.

Responsibilities

• Serve as a strategic partner to Sales and cross-functional teams to structure, review, and finalize complex, non-standard transactions while ensuring compliance with corporate policies.
• Proactively identify internal roadblocks to deal closure, proposing creative alternatives and managing escalations to keep the sales cycle moving.
• Act as a subject matter expert on Salesforce, CPQ, and product platforms-resolving integration and data queries for Sales while continuously identifying opportunities to optimize the deal process.
• Partner closely with Sales and Operations leadership to drive business reviews and deliver operational insights that support forecasting and optimize deal structures to accelerate ARR growth.
• Drive team excellence by sharing best practices, mentoring team members, and leading cross-functional projects to improve overall operational efficiency.

Skills

Sales Operations

Analytical thinking

Communication skills

Workflow optimization

Project management

Cross-functional collaboration

Education

Bachelor’s degree

Tools

Salesforce

CPQ

Job description

DigiCert is seeking an analytical and collaborative Business Desk partner to drive Deal Desk and Order-to-Cash operations for the Americas (AMS) region. You will work hand-in-hand with Sales to structure and close high-quality deals, while serving as a key advisor to regional Sales Leadership.

By providing the operational insights and best practices needed to accelerate commercial discussions, you will play a vital role in driving our business growth.