Remote Security & Trust Operations Analyst

Webhosting; Northern (KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

DigiCert is a global leader in intelligent trust. The Trust Operations Analyst will help advance DigiCert's security operations by identifying risks and threats through real-time log analysis and incident handling.

You will work with the team to enhance security posture, response, and hygiene across environments. You will analyze security alerts, manage incidents, and collaborate on tool configurations while staying current on new threats and audit requirements.

Qualifications

• 3+ years of experience in Information Technology or related technical discipline.
• Advanced level of knowledge of Information Security design concepts and principles.
• Must have strong written and verbal communication skills.
• Customer Service background and good interpersonal and organizational skills.
• Ability to perform in depth log analysis.
• Ability to respond to security incidents and participate in incident response.
• Willingness to obtain CISSP certification if not already completed.

Responsibilities

• Provide analysis of security threats and problems.
• Management and evaluation of security alerts and detections.
• Work through tickets and resolve tickets per defined SLAs.
• Participate in Security Incident Response and analysis of incidents.
• Assist in the configuration, management, and maintenance of various security related software and systems.
• Be able to effectively work within a team, and self-sufficient/self-motivated when assigned solo work.
• Willingness to stay current on emerging threats and audit framework updates.
• Provide metrics and statistics to management.
• Actively participate in ongoing training and knowledge transfer with team members.
• Understand policies and standards and convey those requirements to end users.

Skills

Log analysis

Incident response

Communication skills

Customer service

Security concepts

Self-motivation

Education

Master's degree in technical discipline

CISSP certification (preferred)

Tools

Splunk

SAML/SSO

zScaler

Web Application Firewall

DDoS protection

Tenable

CrowdStrike

Python

PowerShell

Bash

Job description

DigiCert is a global leader in intelligent trust. The Trust Operations Analyst will help advance DigiCert's security operations by identifying risks and threats through real-time log analysis and incident handling.

You will work with the team to enhance security posture, response, and hygiene across environments. You will analyze security alerts, manage incidents, and collaborate on tool configurations while staying current on new threats and audit requirements.