Strategic Deal Desk Analyst

DigiCert; Lehi (UT); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health coverage

401(k) matching

Generous PTO

Parental leave

Life and disability

Wellness programs

Education assistance

LinkedIn Learning

Employee referral bonus

Perks & discounts

Job summary

DigiCert is seeking an analytical and collaborative partner to drive Deal Desk and Order-to-Cash operations for the Americas. You will work with Sales to structure and close high-quality deals while advising regional leadership on operational insights.

As a subject matter expert in Salesforce and CPQ, you’ll optimize deal structures, support forecasting, and accelerate ARR growth across cross-functional teams.

Qualifications

• Bachelor’s degree preferred OR 3+ years in Sales Operations, Corporate Finance, Contract Management, or Project Management.
• Strong business judgment and ability to evaluate how contract terms affect revenue, profitability, and risk.
• Exceptional written and verbal communication with senior leadership alignment.
• Organized, self-motivated, and able to drive streamlined workflows across diverse teams.

Responsibilities

• Serve as a strategic partner to Sales and cross-functional teams to structure, review, and finalize complex transactions while ensuring policy compliance.
• Identify roadblocks to deal closure and propose creative alternatives while managing escalations.
• Act as SME on Salesforce, CPQ, and product platforms, resolving data queries and optimizing deal processes.
• Partner with Sales and Operations leadership to drive business reviews and deliver operational insights to forecast and accelerate ARR growth.
• Mentor team members and lead cross-functional projects to improve operational efficiency.

Skills

Analytical thinking

Business judgment

Written and verbal communication

Cross-functional collaboration

Organization & prioritization

Education

Bachelor’s degree preferred

3+ years relevant experience

Tools

Salesforce

CPQ

Job description

DigiCert is seeking an analytical and collaborative partner to drive Deal Desk and Order-to-Cash operations for the Americas. You will work with Sales to structure and close high-quality deals while advising regional leadership on operational insights.

As a subject matter expert in Salesforce and CPQ, you’ll optimize deal structures, support forecasting, and accelerate ARR growth across cross-functional teams.