Strategic Customer Success Manager - Remote, Full-Funnel

UnitedHealth Group; Rancho Cucamonga (CA); À distance; USD 123 000 - 188 000; Plein temps

Résumé du poste

UnitedHealth Group in Rancho Cucamonga, CA seeks a Customer Success Manager to drive campaigns from first click to closed-won. You will own your work, partner with a tight team, and leverage live chat support to understand what customers want.

You’ll build campaigns, craft effective follow-ups, and participate in demos, translating customer insights into sharper campaign briefs. This role offers remote-friendly, flexible hours, and a competitive annual salary.

Qualifications

• 6+ years of experience in the sales/marketing space.
• History of improving sales/marketing processes.

Responsabilités

• Build the campaign calendar to keep pipeline full year-round.
• Write follow-ups that get answered, not ignored.
• Sit in on demos and tighten the script after every loss.
• Support manager accounts with prospecting and follow-up strategy.
• Craft messaging tailored to sales/marketing buyers and decision-makers.
• Own the funnel from first click to closed-won.

Connaissances

Sales Marketing Experience

Campaign Management

Customer Success

Demos & Scripts

Description du poste

UnitedHealth Group in Rancho Cucamonga, CA seeks a Customer Success Manager to drive campaigns from first click to closed-won. You will own your work, partner with a tight team, and leverage live chat support to understand what customers want.

You’ll build campaigns, craft effective follow-ups, and participate in demos, translating customer insights into sharper campaign briefs. This role offers remote-friendly, flexible hours, and a competitive annual salary.