Strategic Customer Success Manager – Growth & Funnels

StartupAdvantage; Fargo (ND); On-site; USD 81,000 - 123,000; Full time

Job summary

StartupAdvantage in Fargo, ND is seeking a Customer Success Manager who can remember more than they say. The role rewards patience, conflict resolution, and a track record of cross‑functional collaboration in a hybrid sales/marketing environment.

You’ll translate numbers into vision, nurture leads, and shape how the team speaks to customers. Expect mentorship, flexible hours, and growth as you help turn traffic into lasting customers.

Qualifications

• 6+ years navigating the politics that sales/marketing work attracts.
• Experience in conflict resolution and strong multitasking.
• Proven analytical thinker with a willingness to learn patience quickly.

Responsibilities

• Talk numbers with finance, then talk vision with prospects
• Carry the brand voice into every cold call and every caption
• Nurture the slow sales marketing leads until timing flips in our favor
• Design landing pages and conversion funnels that turn traffic into customers
• Read the room on every manager call and adjust the close

Skills

Conflict Resolution

Analytical Thinking

Multitasking

Patience

Team Collaboration

Job description

StartupAdvantage in Fargo, ND is seeking a Customer Success Manager who can remember more than they say. The role rewards patience, conflict resolution, and a track record of cross‑functional collaboration in a hybrid sales/marketing environment.

You’ll translate numbers into vision, nurture leads, and shape how the team speaks to customers. Expect mentorship, flexible hours, and growth as you help turn traffic into lasting customers.