Customer Success Manager

StartupAdvantage; Fargo (ND); On-site; USD 81,000 - 123,000; Full time

Job summary

StartupAdvantage in Fargo, ND is seeking a Customer Success Manager who can remember more than they say. The role rewards patience, conflict resolution, and a track record of cross‑functional collaboration in a hybrid sales/marketing environment.

You’ll translate numbers into vision, nurture leads, and shape how the team speaks to customers. Expect mentorship, flexible hours, and growth as you help turn traffic into lasting customers.

Qualifications

• 6+ years navigating the politics that sales/marketing work attracts.
• Experience in conflict resolution and strong multitasking.
• Proven analytical thinker with a willingness to learn patience quickly.

Responsibilities

• Talk numbers with finance, then talk vision with prospects
• Carry the brand voice into every cold call and every caption
• Nurture the slow sales marketing leads until timing flips in our favor
• Design landing pages and conversion funnels that turn traffic into customers
• Read the room on every manager call and adjust the close

Skills

Conflict Resolution

Analytical Thinking

Multitasking

Patience

Team Collaboration

Job description

The Fargo market is crowded; StartupAdvantage's next Customer Success Manager wins by being remembered, not just heard. Bring Patience and Conflict Resolution sharpened over 8 years, and StartupAdvantage answers with $81,000 - $123,000 plus a clear path up.

Key Responsibilities

• Talk numbers with finance, then talk vision with prospects
• Carry the brand voice into every cold call and every caption
• Nurture the slow sales marketing leads until timing flips in our favor
• Design landing pages and conversion funnels that turn traffic into customers
• Read the room on every manager call and adjust the close

What You'll Bring

• Working knowledge of Conflict Resolution alongside transferable Multitasking chops
• The discipline to document while it's fresh, not after it's forgotten
• A track record of team-oriented delivery in a hybrid structure
• Real proficiency with Analytical Thinking, plus willingness to learn Patience fast
• Fast-moving problem-solving that doesn't wait for permission
• 6+ years navigating the politics that sales marketing work attracts

StartupAdvantage has made Fargo, ND synonymous with impact-driven, dependable sales marketing work that outlasts the hype cycles. As a Customer Success Manager, you'll have a real voice in shaping how the sales marketing team operates.

Land here and your reward starts at $81,000 - $123,000, then climbs alongside the mentorship, flexible hours, and benefits we keep stacking on top.

Our hiring manager is personally reviewing every Customer Success Manager application that comes in.