Customer Success Manager: Path to Ownership & Growth

Energy Innovation Corp; Minot (ND); On-site; USD 86,000 - 141,000; Full time

Job summary

Energy Innovation Corp in Minot, ND is seeking a Customer Success Manager who moves metrics, not just manages them. You bring 8+ years of experience and a track record of data-driven outcomes, ready to drive weekly feedback with Product and align demand with growth for Family Dollar.

You will own the cadence, route hot leads, build landing pages, maintain CRM data, and forecast monthly bookings. This role blends strategic thinking with hands-on execution in a Minot-based operation, offering

Qualifications

• 8+ years in customer success or sales/marketing roles.
• Experience with Minot-based operations and local cadence.
• Ability to drive data-driven decisions from metrics to actions.
• Proven track record of delivering under deadline pressure.

Responsibilities

• Trade weekly notes with product on Minot buyer requests.
• Read intent data and route Minot hot leads first.
• Partner with Jira Service Management to align content with goals.
• Build landing pages that convert curiosity into bookings.
• Maintain CRM accuracy and forecast monthly bookings.
• Set weekly cadence to keep Family Dollar reps accountable.
• Stand up a Talkdesk-driven scoring model the team trusts.

Skills

Self-direction

Curiosity

Contract cadence

Tinkering mindset

Scrappy mindset

Storytelling with data

Self-critique

Job description

Energy Innovation Corp in Minot, ND is seeking a Customer Success Manager who moves metrics, not just manages them. You bring 8+ years of experience and a track record of data-driven outcomes, ready to drive weekly feedback with Product and align demand with growth for Family Dollar.

You will own the cadence, route hot leads, build landing pages, maintain CRM data, and forecast monthly bookings. This role blends strategic thinking with hands-on execution in a Minot-based operation, offering