Strategic Customer Success Manager – Freight Growth

Freight Goalz; Mesa (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

100% Medical Benefits

401(k) with company contribution

Job summary

A leading freight provider is seeking a Customer Success Manager in Mesa, Arizona. The role emphasizes customer retention and expansion, requiring at least two years of experience in sales or account management within the transportation industry. The ideal candidate will exhibit exceptional communication, collaboration, and negotiation skills, with a proven ability to maintain strong client relationships. Benefits include 100% medical coverage and a 401(k) plan.

Qualifications

• Minimum of two years of experience in sales or account management within the transportation industry.
• Proven track record in customer success, sales, or management roles.
• Exceptional interpersonal skills and ability to work with diverse groups.

Responsibilities

• Serve as liaison for clients ensuring customer satisfaction.
• Develop and expand customer accounts through relationship building.
• Collaborate with operations and sales departments to enhance service.

Skills

Communication skills

Collaboration

Organization

Negotiation

Business writing

Technical writing

Job description

A leading freight provider is seeking a Customer Success Manager in Mesa, Arizona. The role emphasizes customer retention and expansion, requiring at least two years of experience in sales or account management within the transportation industry. The ideal candidate will exhibit exceptional communication, collaboration, and negotiation skills, with a proven ability to maintain strong client relationships. Benefits include 100% medical coverage and a 401(k) plan.