Client Success Manager, Freight Analytics & Growth

Intelligent Audit; Alpharetta (GA); On-site; USD 60,000 - 85,000; Full time

Job summary

A logistics technology company in Georgia seeks a Client Success Manager to enhance customer satisfaction and coordinate issue resolution for Tier 1 & 2 accounts. The role demands analytical skills and proficiency with Microsoft Office. Ideal candidates will have a Bachelor’s degree and over 3 years of relevant experience. This full-time position offers a salary range of $60,000 to $85,000 per year.

Qualifications

• Minimum 3+ years of relatable experience in Audit, Finance, or Logistics.
• Freight, Pay & Audit experience is preferable.
• Solid analytical skills with Microsoft Excel.

Responsibilities

• Assess customer satisfaction for Tier 2 accounts.
• Coordinate project issue resolution across teams.
• Provide operational insights regarding cost savings opportunities.

Skills

Excellent verbal communication

Interpersonal skills

Analytical skills

Problem-solving skills

Team player

Proficiency in MS Office

Ability to communicate technical concepts

Education

Bachelor’s degree or similar experience

Tools

Microsoft Excel

Zoom

MS Teams

SharePoint

Job description

A logistics technology company in Georgia seeks a Client Success Manager to enhance customer satisfaction and coordinate issue resolution for Tier 1 & 2 accounts. The role demands analytical skills and proficiency with Microsoft Office. Ideal candidates will have a Bachelor’s degree and over 3 years of relevant experience. This full-time position offers a salary range of $60,000 to $85,000 per year.