Strategic Customer Planning & Insights Lead

Reynolds American Inc.; Winston-Salem (NC); Vor Ort; USD 95.000 - 130.000; Vollzeit

Benefits dieser Stelle

401(k) plan

Health benefits

HSA

FSA

Employee assistance program

Life insurance

AD&D insurance

Tuition reimbursement

Scholarship programs

On-site health centers

Volunteer opportunities

Company vehicle

Mobile phone allowance

Paid parental leave

Vacation days

Zusammenfassung

Reynolds American Inc. is seeking a Lead Manager, Customer Planning & Insights in Winston-Salem, NC to drive performance analyses and promote joint business planning across categories in a Total Nicotine Strategy.

The role focuses on actionable insights, cross-functional collaboration, and leadership in developing promotions and budgets. You will partner with sales and marketing to translate data into recommendations, supporting business reviews and strategic initiatives while fostering a

Qualifikationen

• 2+ years in business/commercial analytics and/or related field.
• Proficiency in MS Excel & Power Point (V-Lookup, etc.)
• Strong oral, written, and listening communication skills
• Ability to understand broader business issues and seek resolution
• Strong collaboration skills and cross-functional teamwork
• Proven excellence in customer management and relationship building
• Demonstrated potential to lead, coach, and develop self/others
• Strong ability to organize, prioritize and manage multiple projects

Aufgaben

• Support weekly, monthly, quarterly & annual customer performance for all categories within a Total Nicotine Strategy.
• Assist in developing and tracking account promotions within Joint Business Planning, deploying programs with a dynamic cadence aligned to Reynolds & Customer KPIs.
• Manage customer promotional budgets (JBF accrual) and other resource allocations with real-time reporting.
• Develop analyses and present recommendations to drive timely, fit-for-purpose business opportunities.
• Provide insights, analyses, and recommendations within Joint Business Planning with assigned customers and lead internal evaluation & benchmarking for program success.
• Collaborate on business review development for management regarding strategy and brand performance.
• Support a culture of collaboration, innovation and positive influence on decision making processes.
• Effectively communicate cross-functionally to facilitate organizational alignment

Kenntnisse

Business analytics

Excel & PowerPoint

Communication skills

Cross-functional collaboration

Customer management

Leadership potential

Jobbeschreibung

Reynolds American Inc. is seeking a Lead Manager, Customer Planning & Insights in Winston-Salem, NC to drive performance analyses and promote joint business planning across categories in a Total Nicotine Strategy.

The role focuses on actionable insights, cross-functional collaboration, and leadership in developing promotions and budgets. You will partner with sales and marketing to translate data into recommendations, supporting business reviews and strategic initiatives while fostering a