Strategic Customer Growth Executive Partner

UKG (Ultimate Kronos Group)

Salt Lake City (UT)

Hybrid

USD 130,000 - 186,000

Full time

14 days+

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Job summary

UKG is seeking a Managing Partner to maximize long-term value across a portfolio of strategic customers. You will work at the nexus of business strategy, executive engagement, and enterprise execution to accelerate outcomes, expand the customer footprint, and drive sustainable growth.

Lead cross-functional teams and build trusted C-suite relationships to align UKG capabilities with customer priorities. The role requires 10+ years in enterprise software or related leadership, with strong GTM

Qualifications

10+ years of experience in enterprise software, consulting, strategic account management, executive relationship management, customer transformation, or related leadership roles.
GTM experience in Manufacturing, retail or Healthcare desired.
Experience leading complex, enterprise-wide customer relationships with significant commercial impact and executive visibility.
Proven ability to build trusted advisor relationships with C-suite executives and influence enterprise business strategy, transformation initiatives, and strategic investment decisions.
Experience developing multi-year account strategies, executive engagement models, transformation roadmaps, governance frameworks, and business growth plans.
Demonstrated ability to lead highly matrixed organizations, influence without direct authority, and orchestrate cross-functional teams around customer outcomes.
Strong executive communication, facilitation, negotiation, and presentation skills, with experience leading executive business reviews and governance forums.
Demonstrated business acumen with the ability to translate customer objectives into actionable strategies that deliver measurable business value.

Responsibilities

Lead the long-term strategy for a portfolio of UKG's most strategic customer relationships, focused on increasing customer value, retention, and sustainable revenue growth.
Develop and execute multi-year account strategies that align customer business priorities with UKG's capabilities, innovation roadmap, and strategic investments.
Identify opportunities to expand UKG's strategic footprint by connecting customer objectives with new capabilities, products, and transformation initiatives.
Continuously assess customer health, business priorities, organizational change, and growth opportunities to proactively shape account strategy.
Partner with executive stakeholders to define measurable business outcomes and success criteria for the customer relationship.
Establish governance frameworks and executive operating rhythms that drive accountability, transparency, and progress against strategic priorities.
Champion value realization by ensuring customers achieve meaningful business results and measurable return on their investment with UKG.
Proactively identify and mitigate strategic risks that could impact customer outcomes, retention, or future growth.