Strategic Customer Analytics & Insights Manager

Jazz Pharmaceuticals; Boston (MA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Bonus opportunities

Paid time off

Job summary

Jazz Pharmaceuticals is seeking a Manager, Customer Analytics & Insights to synthesize secondary data and lead market research that informs franchise strategy across oncology and neuroscience. You will build dashboards, collaborate across Commercial, Medical, and Market Access, and translate insights into actionable recommendations.

Applicants should have 4–6+ years in analytics, market research or consulting, with strong skills in Power BI/Tableau, SQL, Python/R, and experience with pharma

Qualifications

• Experience analyzing secondary pharmaceutical data sources such as claims, EHR/EMR, and payer data.
• Strong proficiency in primary market research methods (qualitative and quantitative).
• Proficiency with analytics, visualization, and querying tools (Power BI, Tableau, Excel, SQL, Python/R, SAS).
• Experience with pharma datasets (IQVIA, Xponent, patient claims data).

Responsibilities

• Conduct secondary data analysis and synthesize insights for brand planning and portfolio performance.
• Design and execute qualitative and quantitative market research across HCPs, patients, payers.
• Develop standardized dashboards and analytical tools for ongoing monitoring of performance.
• Collaborate with Commercial, Medical, and Market Access to translate insights into brand strategy.

Skills

Secondary data analysis

Market research

Data visualization

Analytical modeling

Cross-functional collaboration

Problem solving

Education

Bachelor's degree (quantitative)

MBA preferred

Tools

Power BI

Tableau

Excel

SQL

Python

R

SAS

Job description

Jazz Pharmaceuticals is seeking a Manager, Customer Analytics & Insights to synthesize secondary data and lead market research that informs franchise strategy across oncology and neuroscience. You will build dashboards, collaborate across Commercial, Medical, and Market Access, and translate insights into actionable recommendations.

Applicants should have 4–6+ years in analytics, market research or consulting, with strong skills in Power BI/Tableau, SQL, Python/R, and experience with pharma