Strategic CSM (Security-Cleared) – Growth & Renewal

Two Six Technologies; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and视n</

Job summary

Two Six Technologies seeks a Customer Success Manager in the United States to accelerate decision velocity, build strong relationships across stakeholder levels, and drive renewals.

You will monitor customer health metrics, lead regular business reviews, and reduce churn by effective churn management. Candidates should have 5+ years in CS/AM/TAM and an Active Secret clearance with TS/SCI eligibility.

Qualifications

• 5+ years in customer success or related field.
• Proven ability to manage post-sale relationships and conduct QBRs/EBRs.
• Active Secret clearance with eligibility to obtain TS/SCI.

Responsibilities

• Accelerate decision velocity and identify opportunities to support company objectives.
• Build strong relationships across stakeholder levels and conduct regular business reviews.
• Monitor customer health metrics and manage contract renewals to reduce churn.

Skills

CS/AM/TAM experience

Job description

Two Six Technologies seeks a Customer Success Manager in the United States to accelerate decision velocity, build strong relationships across stakeholder levels, and drive renewals.

You will monitor customer health metrics, lead regular business reviews, and reduce churn by effective churn management. Candidates should have 5+ years in CS/AM/TAM and an Active Secret clearance with TS/SCI eligibility.