Customer Success Manager (Fully Remote)

Two Six Technologies; USA; Remote; USD 90.000 - 140.000; Vollzeit

Benefits dieser Stelle

Comprehensive medical, dental, and视n</

Zusammenfassung

Two Six Technologies seeks a Customer Success Manager in the United States to accelerate decision velocity, build strong relationships across stakeholder levels, and drive renewals.

You will monitor customer health metrics, lead regular business reviews, and reduce churn by effective churn management. Candidates should have 5+ years in CS/AM/TAM and an Active Secret clearance with TS/SCI eligibility.

Qualifikationen

• 5+ years in customer success or related field.
• Proven ability to manage post-sale relationships and conduct QBRs/EBRs.
• Active Secret clearance with eligibility to obtain TS/SCI.

Aufgaben

• Accelerate decision velocity and identify opportunities to support company objectives.
• Build strong relationships across stakeholder levels and conduct regular business reviews.
• Monitor customer health metrics and manage contract renewals to reduce churn.

Kenntnisse

CS/AM/TAM experience

Jobbeschreibung

• Accelerate decision velocity and identify opportunities to support company objectives.
• Build strong relationships across stakeholder levels and conduct regular business reviews.
• Monitor customer health metrics and manage contract renewals to reduce churn.

Qualifications:

• 5+ years in Customer Success, Account Management, or Technical Account Management.
• Proven ability to manage post-sale relationships and conduct QBRs/EBRs.
• Active Secret clearance with eligibility to obtain TS/SCI.
• Comprehensive medical, dental, and vision insurance.
• Life and disability insurance, retirement benefits, and paid leave.
• Tuition assistance and professional development opportunities.

Two Six Technologies

Two Six Technologies builds innovative products to solve complex global challenges. The company fosters a collaborative culture emphasizing trust and teamwork.