Strategic CSM Leader — Revenue Growth (Remote)

Spekit; Clifton (TX); À distance; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Equity

Full benefits

Generous PTO

Résumé du poste

Spekit is seeking a Customer Success Manager to own outcomes for mid-market and enterprise accounts. You’ll be the trusted partner that drives value, renewals, and expansion while advocating for customers across Product, Sales, and Marketing.

This is a high-impact role on a lean team where your work directly affects revenue and customer success. You’ll collaborate with customer teams to embed adoption strategies, build champions, and deliver strategic business reviews that tie Spekit’s impact to

Qualifications

• 4–8 years of experience in Customer Success, Account Management, or a strategic customer-facing role at a B2B SaaS company.
• Proven ability to build relationships with VP and C-suite level stakeholders.
• Experience managing a portfolio of mid-market or enterprise accounts with ARR in the $30K–$200K+ range.

Responsabilités

• Own post-implementation relationship for a portfolio of accounts through adoption, renewal, expansion, and advocacy.
• Drive adoption of Spekit across revenue teams and embed AI Sidekick into workflows.
• Lead strategic business reviews aligning Spekit impact to revenue goals.

Connaissances

Customer success

Account management

SaaS B2B

Portfolio management

Outils

Salesforce

Vitally

Gainsight

Description du poste

Spekit is seeking a Customer Success Manager to own outcomes for mid-market and enterprise accounts. You’ll be the trusted partner that drives value, renewals, and expansion while advocating for customers across Product, Sales, and Marketing.

This is a high-impact role on a lean team where your work directly affects revenue and customer success. You’ll collaborate with customer teams to embed adoption strategies, build champions, and deliver strategic business reviews that tie Spekit’s impact to