Strategic CS Account Exec – Remote, Renewal Growth

EnrollHere; Raleigh (NC); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) with company match

PTO & remote work support

Learning stipends

Job summary

EnrollHere is seeking an Account Executive within the Customer Success Team. You will own post-sale growth, manage relationships for carrier and distributor clients, and help realize value from our solutions.

This hybrid role blends strategic account management, consultative selling, and client success to drive renewals and expansion. The role requires 3+ years in SaaS account management or customer success, strong communication with C-level stakeholders, and proficiency with CRM tools like

Qualifications

• SaaS account management experience with renewals and growth goals.
• Strong communication, negotiation, and presentation skills.
• CRM systems proficiency and data-driven decision making.

Responsibilities

• Own post-sale relationships for assigned accounts to drive retention and growth.
• Identify upsell opportunities and manage renewals with leadership support.
• Collaborate with Success, Product, and Solutions teams to align needs with capabilities.
• Develop strategic account plans to forecast growth and reduce churn.

Skills

SaaS account management

Renewals

Customer success

CRM proficiency

Communication & negotiation

Presentation skills

Travel

Tools

HubSpot

Salesforce

Job description

EnrollHere is seeking an Account Executive within the Customer Success Team. You will own post-sale growth, manage relationships for carrier and distributor clients, and help realize value from our solutions.

This hybrid role blends strategic account management, consultative selling, and client success to drive renewals and expansion. The role requires 3+ years in SaaS account management or customer success, strong communication with C-level stakeholders, and proficiency with CRM tools like