Remote CS Account Executive — Drive Growth & Renewals

EnrollHere, Inc.; Pinehurst, Northern (NC, KY); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Wellness benefits

401(k) plan with match

Generous PTO

Job summary

EnrollHere, Inc. is seeking an Account Executive to own post-sale growth and relationships across a portfolio of carrier and distributor clients.

You will bridge client business goals with our technology to drive renewals, adoption, and measurable value. This hybrid role blends strategic account management with consultative selling, requiring collaboration with Customer Success, Product, and Solutions teams.

Qualifications

• 3+ years of experience in SaaS account management, renewals, or customer success.
• Proven track record managing renewals and expansion quotas.
• Strong communication and presentation skills with senior stakeholders.
• CRM proficiency and ability to analyze usage and ROI metrics.

Responsibilities

• Own client relationships as the primary commercial contact for assigned accounts.
• Drive upsell, cross-sell, renewals, and negotiate contracts with leadership support.
• Collaborate with CS, Product, and Solutions teams to align platform capabilities with client needs.
• Develop strategic account plans to forecast growth and mitigate churn.
• Monitor adoption, usage analytics, and ROI to guide clients toward renewal.
• Capture feedback and influence roadmap priorities and user experience.
• Stay informed on regulatory trends affecting health and life insurance clients.

Skills

SaaS account management

Renewals & expansion

Client success

Cross-functional collaboration

C-level stakeholder communication

Tools

HubSpot

Salesforce

Job description

EnrollHere, Inc. is seeking an Account Executive to own post-sale growth and relationships across a portfolio of carrier and distributor clients.

You will bridge client business goals with our technology to drive renewals, adoption, and measurable value. This hybrid role blends strategic account management with consultative selling, requiring collaboration with Customer Success, Product, and Solutions teams.