Strategic Credit & Collections Specialist

Imperial Dade; Mountain View (CA); Presencial; USD 36.000 - 40.000; Jornada completa

Descripción de la vacante

Imperial Brady in Loma Linda, CA is seeking a Credit & Collections Specialist to manage a portfolio of customer accounts and ensure the timely collection and resolution of past-due invoices.

You will analyze creditworthiness, negotiate payment terms, monitor aging, and collaborate with operations to improve cash flow while maintaining strong customer relationships and adherence to internal controls.

Formación

• 5+ years of B2B collections experience and sound knowledge of the order-to-cash process.
• Bachelor's degree in accounting or finance preferred, not required.
• Ability to quickly build rapport with customers externally and stakeholders internally.
• Proficient in Microsoft Office.

Responsabilidades

• Manage customer accounts within assigned portfolio (review order holds, collect receivables, monitor risk, assess and analyze creditworthiness)
• Identify problem accounts, write-offs, and related adjustments, and lead work until resolution.
• Provide impactful, proactive action plans via frequent monitoring of past due percentages.
• Negotiate payment arrangements; create strategic action plans to enhance cash flow timeliness
• Collaborate with the Business Operations and Cash Applications teams to resolve open credits & refunds
• Manage compliance with required internal controls and departmental procedures.
• Maintain portfolio to support functional metrics (past due percentage, average days past due, days sales outstanding, etc.)

Conocimientos

B2B collections

Order-to-cash

Customer rapport

Educación

Bachelor's degree in accounting or finance

Herramientas

Microsoft Office

Descripción del empleo

Imperial Brady in Loma Linda, CA is seeking a Credit & Collections Specialist to manage a portfolio of customer accounts and ensure the timely collection and resolution of past-due invoices.

You will analyze creditworthiness, negotiate payment terms, monitor aging, and collaborate with operations to improve cash flow while maintaining strong customer relationships and adherence to internal controls.