Senior B2B Credit & Collections Strategist

Imperial Dade; Romulus (MI); Presencial; USD 36.000 - 40.000; Jornada completa

Descripción de la vacante

Imperial Brady is hiring a Credit & Collections Specialist in Detroit, MI. You will manage a portfolio of customer accounts to ensure collection and resolution of past-due invoices while maintaining strong relationships with clients and internal teams.

The role requires 5+ years in B2B collections, a finance/accounting background, and proficiency in Microsoft Office. A Bachelor’s degree is preferred but not mandatory; a bonus program is included.

Formación

• 5+ years of B2B collections experience and strong knowledge of order-to-cash processes.
• Bachelor's degree in accounting or finance preferred, not required.
• Ability to quickly build rapport with customers and internal stakeholders.
• Proficient in Microsoft Office.

Responsabilidades

• Manage customer accounts within assigned portfolio (review order holds, collect receivables, monitor risk, assess and analyze creditworthiness).
• Identify problem accounts, write-offs, and related adjustments, and lead work until resolution.
• Provide proactive action plans via monitoring past due percentages.
• Negotiate payment arrangements; create strategic plans to improve cash flow timeliness.
• Collaborate with Business Operations and Cash Applications teams to resolve credits and refunds.
• Ensure compliance with internal controls and departmental procedures.
• Maintain portfolio to support key metrics (past due %, average days past due, DSO, etc.).

Conocimientos

B2B collections

Receivables management

Negotiation

Customer relationship

Educación

Bachelor's degree in accounting/finance

Herramientas

Microsoft Office

Descripción del empleo

Imperial Brady is hiring a Credit & Collections Specialist in Detroit, MI. You will manage a portfolio of customer accounts to ensure collection and resolution of past-due invoices while maintaining strong relationships with clients and internal teams.

The role requires 5+ years in B2B collections, a finance/accounting background, and proficiency in Microsoft Office. A Bachelor’s degree is preferred but not mandatory; a bonus program is included.