Strategic Contracting & Pricing Operations Manager

KLS Martin Group; Jacksonville (FL); On-site; USD 95,000 - 135,000; Full time

Job summary

The KLS Martin Group is seeking a Manager, Contracting and Pricing Operations to lead contract administration, pricing programs, and regulatory reporting. This role partners with Sales, Finance, Legal, Compliance, and Operations to ensure compliant contracting and optimized pricing across the business.

Responsibilities include managing bids, pricing analyses, contract records, and renewal opportunities, while ensuring adherence to Open Payments reporting and state transparency requirements.

Qualifications

• Bachelor's degree required, preferably in Business Administration, Healthcare Administration, Finance, or related field.
• Advanced degree (MBA or MHA) preferred.
• Minimum of five (5) to seven (7) years of experience in the medical device, healthcare, contracting, pricing, or account management field.
• Experience with healthcare contracting, GPOs, IDNs, and customer agreements preferred.
• Prior supervisory or team leadership experience preferred.
• Experience supporting contract negotiations, pricing administration, and customer-facing business processes.
• Demonstrated ability to manage multiple projects and deadlines in a fast-paced environment.

Responsibilities

• Manage day-to-day contract administration and pricing activities in accordance with company policies and procedures.
• Support the implementation and maintenance of customer pricing programs and contract terms.
• Review and analyze pricing requests, customer agreements, and contract-related opportunities to ensure alignment with business objectives.
• Maintain customer definitions, pricing structures, and contract records within applicable systems.
• Provide guidance and support to the Sales organization regarding pricing policies, contract requirements, and customer agreements.
• Monitor contract compliance and assist in resolving contract-related issues.
• Coordinate the preparation, review, execution, and administration of customer contracts and amendments.
• Serve as a primary point of contact for internal stakeholders regarding contract administration and pricing matters.
• Support contract negotiations by providing pricing analyses, contract recommendations, and administrative support.
• Review business and financial terms to ensure consistency with company objectives and policies.
• Maintain contract documentation, historical records, and customer agreements.
• Track contract renewal opportunities and support proactive contract management efforts.
• Manage the preparation and submission of customer bids, proposals, and RFP responses.
• Ensure bid submissions are completed accurately, competitively, and within established deadlines.
• Coordinate cross-functional input required for proposal and bid completion.
• Maintain records of bid activity, proposal submissions, and contract awards.
• Monitor contract performance requirements and support follow-up activities as needed
• Prepare and analyze reports related to pricing, contract activity, sales administration, and customer performance.
• Identify trends and provide recommendations to support pricing and contracting decisions.
• Compile and maintain metrics related to contract utilization, pricing effectiveness, and operational performance.
• Support management reporting through data analysis and business insights.
• Oversee the final review and processing of no-charge requests and related documentation.
• Maintain working knowledge of the AdvaMed Code of Ethics and applicable healthcare industry regulations.
• Coordinate annual Open Payments (Sunshine Act) reporting activities and ensure timely, accurate submissions.
• Support compliance with state transparency reporting requirements.
• Partner with Compliance and Legal teams to ensure contracting and pricing activities adhere to regulatory requirements.
• Maintain documentation and reporting records to support audits and compliance reviews.
• Manage, coach, and develop direct reports, including the Contract Operations Supervisor.
• Establish goals and performance expectations for assigned staff.
• Support employee development through coaching, feedback, and training opportunities.
• Foster a collaborative, customer-focused team environment.
• Promote operational efficiency and continuous process improvement within the department.

Skills

Contract management

Pricing analysis

Leadership

Regulatory reporting

Sales support

Education

Bachelor's degree in Business Administration / Healthcare Administration / Finance

MBA or MHA preferred

Tools

SAP

Qlik

Microsoft Excel

PowerPoint

Word

Job description

The KLS Martin Group is seeking a Manager, Contracting and Pricing Operations to lead contract administration, pricing programs, and regulatory reporting. This role partners with Sales, Finance, Legal, Compliance, and Operations to ensure compliant contracting and optimized pricing across the business.

Responsibilities include managing bids, pricing analyses, contract records, and renewal opportunities, while ensuring adherence to Open Payments reporting and state transparency requirements.