Contracts Operations Lead: Compliance, Pricing & Systems

Knoll Inc.; Zeeland, Northern (MI, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

MillerKnoll is seeking a Contracts Operations Manager to lead the Contract Operations team in Zeeland, MI, ensuring contract administration, pricing setup, accruals, and rebates are accurate and compliant. You will drive process improvements and oversee pricing analytics and reporting, supporting finance and commercial operations.

The role requires strong leadership, deep knowledge of contract management, and the ability to coordinate across IT, finance, and operations to ensure efficient

Qualifications

• Bachelors degree in related field required.
• Eight to ten years of progressive contract/finance experience.
• Three to five years of supervisory experience preferred.

Responsibilities

• Direct leadership of Contract Operations personnel and pricing maintenance.
• Oversee contract pricing setup, accruals, rebates, and payment support.
• Develop and improve procedures across contract lifecycle and controls.
• Ensure SOX compliance and regulatory requirements.

Skills

Contract administration

Pricing processes

Financial accruals

Rebate accounting

Excel & reporting tools

Team coaching

Data analysis

Education

Bachelor's degree in Business/Finance/Economics/Contract management

Tools

Excel

BI/Reporting tools

Contract systems

Job description

MillerKnoll is seeking a Contracts Operations Manager to lead the Contract Operations team in Zeeland, MI, ensuring contract administration, pricing setup, accruals, and rebates are accurate and compliant. You will drive process improvements and oversee pricing analytics and reporting, supporting finance and commercial operations.

The role requires strong leadership, deep knowledge of contract management, and the ability to coordinate across IT, finance, and operations to ensure efficient